Terms & Conditions

Prospect Hospice Lottery – Terms and Conditions

  1. Players must be aged 16 or over. It is an offence for anyone under the age of 16 to play or to win a prize. In the event that a minor is inadvertently entered into the draw, no prize will be awarded and the stake money refunded.
  2. Players must be resident in Great Britain. For any non-resident that is inadvertently entered into the draw, no prize will be awarded and the stake money refunded.
  3. There will be twenty-eight weekly cash prize winners although additional prizes could be offered from time to time.
  4. All tickets shall be priced at £1.
  5. All subscriptions received at a minimum of £1 per week payable in advance will be entered into the weekly draw using the unique draw number. The draw will normally take place each Friday. Monthly subscriptions of £4.34 include 34p to accumulate and fund the fifth week in five week months.
  6. If a cash prize is awarded, this will be made by cheque in the name of the entrant only.
  7. The winners of the lottery prizes will be notified by letter. Weekly winning numbers are published in the local Swindon Advertiser subject to availability, and on our website www.prospect-hospice.net/lottery. They are also available from the Prospect Hospice Lottery office.
  8. All entrants are solely responsible for providing Prospect Hospice with their accurate and up-to-date contact details and Prospect Hospice will be in no way liable for any failure or inability to contact any entrant due to any errors, omissions or inaccuracies in the contact details that the entrant has provided. In the event that an entrant changes their contact details, they will be solely responsible for advising Prospect Hospice of the change.
  9. Each game number is unique. A randomly selected game number will be issued with the confirmation of entry. Any member may subsequently request an alternative game number if they wish at any time and this will be generated at random.
  10. Lottery membership can be cancelled at any time although those received after 12:00pm on a Thursday may not be actioned until after the weekly draw. DD’s may take longer to cancel and you will need to also advise your bank to cancel your DD. If you pay by direct debit or credit/debit card payment then you may cancel in writing, via email or by telephone. Please contact the lottery office for further assistance.
  11. Prospect Hospice shall not be liable to the member for any loss or damage suffered or arising from:-
    • any delays or failures in the postal service or other delivery methods used by Prospect Hospice or the member from time to time.
    • any delays or failures in any software or other systems used by Prospect Hospice for the administration of the lottery.
    • any delays or failures in the Banking system used by Prospect Hospice or the member.
    • any refusal by Prospect Hospice to accept registration of an individual as a member or the cancellation of a member.
    • any failure to enter a chance into the draw.
    • any event beyond the reasonable control of Prospect Hospice.
  12. Neither Prospect Hospice nor our lottery management company shall be liable to you in contract, negligence or otherwise for any indirect or consequential loss suffered by you in relation to your participation in the Lottery (including loss of the opportunity to enter the Lottery and / or the chance of winning a prize).
  13. Prospect Hospice is committed to protecting the members privacy. Data that is collected from the member is used lawfully in accordance with the Data Protection Act 1998 and is used solely for the purpose of processing lottery chances, subsequent entry into the lottery draw, and informing winners that they have won a prize.
  14. Any member has the right to access the information held about them. To obtain this information, please contact Prospect Hospice in writing.
  15. Prospect Hospice will not sell, rent or grant access of any personal data to any third party without express prior permission.
  16. To protect customers’ funds, an amount equivalent to members’ advance payments are held in a separate bank account from the proceeds of the Lottery draw.
  17. Prospect Hospice reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached any of these rules.
  18. An instruction to be self-excluded, as defined in the Gambling Act 2005, from Prospect Hospice Lottery may be submitted in writing, emailed or telephoned through to the Prospect Hospice Lottery office. Supporters wishing to use this facility will not be able to rejoin the lottery for a minimum of six months from the date of exclusion.
  19. Prospect Hospice Lottery is a member of The Hospice Lotteries Association and the Lotteries Council, both of whom, on behalf of their members make a financial contribution towards the Responsible Gambling Trust. www.responsiblegamblingtrust.org.uk, an organisation with the sole aim of fundraising to assist with problem gambling. The Hospice Lotteries Association website www.hospicelotteries.org.uk has a page dedicated to the Responsible Gambling Trust and also to GAMCARE www.gamcare.org.uk, the leading organisation that provides practical help to problem gamblers. Further support can also be found on the Gambleaware website www.gambleaware.co.uk.
  20. All complaints and disputes will be dealt with in accordance with our policy, a copy of which is available from the Prospect Hospice Lottery office. In the event a complaint or dispute can not be resolved then it will be referred to arbitration. As a member of the Hospice Lotteries Association this will be The Independent Betting Adjudication Service (IBAS).
  21. The Laws of England and Wales shall govern the interpretation and/or enforcement of these Terms and Conditions and Prospect Hospice and all entrants hereby submit to the exclusive jurisdiction of the English courts.
  22. In the event of any dispute regarding the rules, the decision of Prospect Hospice shall be final and no correspondence or discussion shall be entered into.
  23. Prospect Hospice reserves the right to amend these rules at any time. If Prospect Hospice does this, it will publish the amended rules.

 Please call 01793 816190 for more information.

To personally customise how you hear from us simply visit www.prospect-hospice.net/how-you-hear-from-us, call 01793 816161 or email dataadmin@prospect-hospice.net.

The Prospect Hospice Lottery is licenced by the Gambling Commission under the Gambling Act 2005. www.gamblingcommission.gov.uk. The person(s) responsible for the promotion of the lottery is Helen Baxter, Prospect Hospice, Moormead Road, Wroughton, Swindon, SN4 9BY

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